Returns & Exchanges

Accepted Within: 30 days of purchase, if not satisfied.

Condition: Unopened, unused products in original packaging (for hygiene reasons, opened herbal teas/self-care items typically cannot be resold).

❌ Non-Returnable:

Opened or used products (for safety reasons).

Final sale/discontinued items (clearly mark these at purchase).

Refunds

Refund issued to original payment method within 5–10 business days after return inspection

⚠️ Exceptions:

Shipping costs are non-refundable.

Sale items may only qualify for store credit (specify if applicable).

Damaged/Defective Products

Contact within 48 hours of delivery with photos. We’ll replace or refund.